We want you to love your shopping experience at ALPHA APEX MART. If you’re not completely satisfied, we’re here to help.

✅ Returns

• You can request a return within 3 days of receiving your order.

• Items must be unused, in original packaging, and in the same condition as received.

• Certain products (such as personal care items, undergarments, or sale items) may not be eligible for returns.

✅ Refunds

• Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5–7 business days to your original payment method.

• Shipping costs are non-refundable.

✅ Exchanges

If you received a defective or wrong item, we’ll replace it at no extra cost.

📞 Contact for Returns

To start a return, please contact us:
📱 0314-5941894
📧 alphaapexmart@gmail.com